Frequently Asked Questions

Warranty

All products listed on our website are under Orthopromed Inc. warranty for 2 years. Lifetime support, technical service available all around the world.

Terms and Conditions

Expected Delivery Times

United States & Canada: 3-5 Days by FedEx

Europe: 7-9 Days by DHL or UPS

Asia & Africa: 7 Days by DHL or UPS

Middle East: 9 Days by DHL or UPS

Austuralia: 5 Days by DHL or TNT

Central & South America: 7-9 Days by DHL or UPS

Product Origin

Our company has warehouses in China, Turkey, Korea, USA. Main operating center located in Delaware, USA.

Technical Service

If you have a problem with the tool you have purchased, follow the link and complete the form immediately. After we receive your request, our team will get in touch with you within 24 hours for maintaince.

Configuration of Power Tools

Standard configuration of battery powered power tools: 2 batteries, charger, briefcase, user manual, warranty card, aseptic kit. Chuck and key for drill groups, Blades for saw groups included within products.